SHOPPING INFORMATION

There is no delivery charges if the order is above 1499 PKR. Also, for long distance orders, there are minimal charges which varies receiver’s location to location.

At the end of checkout, there is a time & delivery slot available. Customer needs to select the date and time from that delivery slot option. We have express delivery also available. For Express Delivery, customer needs to place an order at least 3 hours before and payment should also be clear. Our team will deliver an order in 3 hours of time in Lahore, Islamabad and Karachi.
Our team is bound to respect all road safety precautions. If there is some emergency situation on roads or some unavoidable circumstances, then this may be a little delay in Express Delivery. Please bear with us in that case. In that case, our customer representative or our Order Update team will inform the customer accordingly.

After ordering, you will receive an email from SendFlowers.pk, We have received your order but your order is on hold till payment confirmation. Once payment confirmation done, you will get another email stating your order has been processed as payment has been cleared.

Yes, you will get the order invoice. You must need to create an account on SendFlowers.pk using this link My Account and need to login or create an account using Facebook. After creating an accoung and placing the order respectively, you can check the order invoices under My Orders tab in your account.

PAYMENT INFORMATION

Telenor EasyPay Secure Payment Gateway enables you to pay via your Debit/Credit card (Any Visa or MasterCard) in multiple currencies through the most secure and Advanced payment Gateway service. If your Visa or MasterCard is issued by a bank outside Pakistan, you will be charged equivalent of that currency as per standard bank currency rates.

Bank Transfer option is also available on SendFlowers.pk, you can send payment online via bank transfer, once payment will receive against your order, you will get the order processing email.

Western Union payment option is also enable on SendFlowers.pk, you need to place an order using Western Union and you will get the details where to send your order amount. Once you will send the amount, please share the MTCN number on our WhatsApp and email details to info@sendflowers.pk and our payment team will get back to you within 2 to 3 hours with the confirmation of the payment.

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You can send payment of your order using Online banking and SendFlowers.pk or our any member does not have access or authority to use any customer’s online banking. This totally depends on you when you will send the payment, once you will transfer the payment using Online Banking, just let our repsentative know that you have completed a payment against your order # and our payment team will get back to you within 2 to 3 hours with the payment confirmation. You can contact with our direct WhatsApp support or can send email on info@sendflowers.pk

You can add products into Wishlist and can buy or check details of later use. This means you wish to buy the product but not yet decided.

We have certified florist who just make sure to deliver the best quality product. In most cases our representative deliver the order. We try our best to hand over flowers as per their original shape and condition. In bad weather condition or some emergency cases, if flowers or product damaged, we will try to compansate as much as possible but customer has to bear with us as well.

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